Career development opportunities

At Citi there are as many career paths, as there are people. Everybody decides for themselves how their own career will look like, and the possibilities are limitless. It is impossible to describe all the development opportunities we offer in one smart and short document – that’s why we chose to present a few examples of success stories of our employees, who often began their adventure with Citi from development programmes or entry level positions.


My journey with Citi started back in 2002 when I completed my Master’s in Computer Science - secured 1st position. I joined as an Intern for 2 months to develop an application in Oracle and since that day there had been no turning back. I got the opportunity to work in various operational, technology and reengineering related roles and functions while mobilizing across various geographical locations for career growth and development. Working in different roles and various locations increased my knowledge base, respect to different cultures and diversity. I learnt various ways of operating at optimal level, and time and resource management. My way of thinking shifted from tactical to strategic - instead of looking at smaller aspect of a picture,I focused on bigger landscape with a vision for next 2-5 years. Based on this short journey, I developed to be flexible, adaptable towards change and transformation with an optimistic mindset for a better and exciting future.

Before joining AML Operations, I had an opportunityto go back to my comfort zone but I opted for AML Ops because I wanted to take a challenge and exploit my capabilities to not only improve myself but also be a further valuable addition to the organization. In early 2012, I changed my line of business as well as location by joining AML Ops in Global Reengineering Team. I faced various professional and personal challenges but with the support of my family, management and team, we achieved extraordinary results and I take pride in mentioning that we overcame all challenges collectively.

Now I am moving into a new chapter of my career as I transition to CSS Global ID Administration as Global Reengineering Head – the challenges, opportunities, learning, development and growth opportunities are already making me feel very excited and motivated.

Today I stand tall among various professionals of same or different industry and it’s all thanks to Citi, its leaders and various trainings as they have helped me develop and grow – I feel very happy of who I am today and being a part of Citi family.


When I joined Citi 8 years ago at junior specialist position, just a week after graduation – never suspected my career journey here would be so exciting and full of challenges.On my second day at work it turned out that I will spend next couple of months in Dublin, migrating a new process connected with Funds Administration within Investor Services area.

This was not last abroad assignment for me – in fact, first couple of years were full of travels to different European cities where I gained expert knowledge and met many wonderful people, working on migration or new client implementation projects. After 9 months I became a manager and my managerial responsibilities grew over time – from 6 people team to 150 people strong Middle Office department which I manage now. Apart from responsibility for growing teams, there were (and still are) many exciting tasks and projects connected with innovation, reengineering or people strategy, which I volunteered to lead, participate in or coming up with my idea for new initiative to be implemented within Citi.

There is a combination of factors which enables me to grow here, get satisfaction from work I do every day, and as a result rather than first goal on the list - move through the ranks.

These are: people - excellent teams, peers and managers who are supporting me throughout the daily work and inspiring to learn from, and me trying to support people in development and growth, infinite opportunities within Citi and Service Center specifically - creating a demand for new positions and possibility for internal mobility, and last but not least – my motivation and drive to do more, challenge status quo and implement changes, set high standard for myself and for people working with and for me.

Is it easy? No. Is it rewarding? Yes, and I hope still be in the future as I definitely think Citi Service Center is the best place to be.


My career at Citi began during the 2010 edition of the Summer Internship Programme in the area of Consumer Banking. I was still a student back then and didn't expect that what I planned to be a short work experience would initiate a series of interesting, professional challenges that last until this day!

After the holidays I got a place on the Analyst Programme. I had the opportunity for rotation not only in 4 different departments but also in different locations, as for the last 15 months of the duration of the programme I worked in Citi in London. During the 2 years of the programme I had the chance to take part in many projects, meet many wise and experienced people from various business lines. The relationships I built back then and the knowledge of the many processes and products I acquired are the foundations of my work today.

Since I returned to Warsaw in 2013 I was lucky to be able to take part in one of the key projects Citi led recently, and that was creating the network of the innovative SMART branches. Smart banking in Poland won the award for the best global project in Citi of 2014, which I had the pleasure to receive from Mike Corbat, Citi CEO in February of 2015.

In the beginning of 2015 I decided to take another challenge as I began working in the Reengineering Department. I am responsible for projects aiming at raising efficiency and productivity of various banking processes.

I think of Citi as of a perfect employer, offering wide possibilities for development, both when it comes to the position and the geographical location. Creative people who desire to develop in a diverse and open environment, who are flexible to changes and are able to lead the change themselves are encouraged to do so.

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