CitiService

Mailing adresses

Mailing adresses

Citi Handlowy
Bank Handlowy w Warszawie S.A.

NOTE: In connection with the planned renovation of the headquarters of Citi Handlowy at 16 Senatorska Street in Warsaw, we would like to inform you that from Monday, November 28, 2022, our correspondence address changes until further notice. From November 28, 2022, please send documents to:

Client Documentation Zone
ul. Goleszowska 6
01-249 Warszawa

  • Orders, instructions and documents (except those relating to Trade Services and Trade Finance Products)
  • Written complaints concerning Bank’s products and services.
  • Documents related to bank account seizures
    Our Clients can deliver these documents to our branches (including outlets that provide services to individual customers only).

Citi Handlowy
Bank Handlowy w Warszawie S.A.

Documentary and Trade Finance Operations Unit, Regional Processing Centre
ul. Pstrowskiego 16
10-602 Olsztyn

  • Documents relating to Trade Finance Services and Trade Finance Products (i.e. letters of credit, bank guarantees, documentary/bill of exchange collection, trade credit, distributor or supplier financing or factoring).